Privacy Policy
Privacy Policy
1. Who We Are
We are Farmacy, the trading name of Planetary Provisions Co Ltd (company number 16018618), registered in England & Wales. In this policy, when we say “Farmacy,” “we,” “our,” or “us,” we are referring to Planetary Provisions Co Ltd.
We are Farmacy, the trading name of Planetary Provisions Co Ltd (company number 16018618), registered in England & Wales. In this policy, when we say “Farmacy,” “we,” “our,” or “us,” we are referring to Planetary Provisions Co Ltd.
2. Introduction
We take your privacy seriously. This Privacy Policy explains how Farmacy collects, uses, stores, and protects your personal information in compliance with the UK General Data Protection Regulation (GDPR).
We take your privacy seriously. This Privacy Policy explains how Farmacy collects, uses, stores, and protects your personal information in compliance with the UK General Data Protection Regulation (GDPR).
3. Information We Collect
We may collect the following personal data when you interact with us:
We may collect the following personal data when you interact with us:
-
Your name and contact details (e.g. email address, phone number)
-
Information you provide when filling out forms, subscribing to our newsletter, or placing an order
-
Payment details (processed securely by third-party providers, not stored by us)
-
Technical data such as IP address, browser type, and browsing behaviour (via cookies/analytics)
4. How We Use Your Information
We use your information to:
We use your information to:
-
Provide services you request (e.g. process orders, respond to enquiries)
-
Send newsletters or updates (only if you’ve opted in)
-
Improve our website and user experience
-
Meet our legal and regulatory obligations
5. Sharing Your Data
We never sell your data. We may share your information with trusted third-party providers (e.g. payment processors, hosting providers, email platforms) strictly for the purposes outlined above.
We never sell your data. We may share your information with trusted third-party providers (e.g. payment processors, hosting providers, email platforms) strictly for the purposes outlined above.
6. Data Storage and Security
Your personal information is stored securely and only for as long as necessary. We use appropriate technical and organisational measures to protect your data.
Your personal information is stored securely and only for as long as necessary. We use appropriate technical and organisational measures to protect your data.
7. Your Rights
Under GDPR, you have the right to:
Under GDPR, you have the right to:
-
Access the personal data we hold about you
-
Request correction of inaccurate data
-
Request deletion of your data (subject to legal obligations)
-
Withdraw consent for marketing communications
To exercise these rights, please contact us at [insert contact email].
8. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
We may update this Privacy Policy from time to time. Any changes will be posted on this page.